This MakerCare Protection Plan for a Replicator Z18 will provide coverage from the date of delivery.
MakerBot MakerCare Protection Plans offer high-quality service and support from the support team at MakerBot.
Extended Support Hours:Customers with a MakerCare Plan can access MakerBot Support during the following hours:Monday - Friday 9am EST to 8pm ET
MakerBot MakerCare Basic:• Coverage on 4 qualifying incidents per coverage year• 2 Business Day response time• Reach a support expert by phone, live chat or email five days a week•For qualifying issues, MakerBot Support will cover the replacement of defective parts, or parts damaged as a result of wear & tear and accidents throughout the duration of your plan.• MakerBot will arrange and cover the costs for you to ship your MakerBot product back to the factory for repairs approved by MakerBot Support
See makerbot.com/legal for complete terms and conditions.
MakerCare is not available in QuebecThis plan is valid with the MakerBot Replicator Z18.