Thor 3D's Remote Support option is a great way to get some assistance diagnosing a 3D printer and any issues it may be having, or if you need a some advice on how to install a specific replacement part. Our remote support is generally done over the phone to get the issues resolved as quickly as possible.
Support is generally available by calling in throughout the day, or we can also schedule it at your request if you aren't looking for time-sensitive support.
We also offer the option to set up an account and then we can bill you as you contact us for support. Contact us if you want to set this up.Learn More