MakerCare - Replicator+ - 1 Year
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MakerCare Protection Plan - Replicator 5th Gen/Replicator+ - 1 Year
This MakerCare Protection Plan for a Replicator 5th Generation/Replicator+ will provide coverage for up to 1 year from the date of delivery.
MakerBot MakerCare Protection Plans provide the highest level of support direct from MakerBot.
The MakerBot MakerCare Protection Plans provide you with a fasterare avid 3D printing experts who work at MakerBot’s headquarters in Brooklyn- NY.
We recommend renewing within 60-days of your original plan’s expiration to avoid a 25% price increase.
Extended Support Hours:
Customers with a MakerCare Plan can access MakerBot Support during the following hours:
Monday - Friday 9am EST to 9pm EST
MakerBot MakerCare Basic:
• Coverage on 4 qualifying incidentsper coverage year
• 2 Business Day response time
• Reach a support expert by phone- live chat- or email five days a week• For qualifying issues- MakerBot Support will cover the replacement of defective parts- or partsdamaged as a result of wear- tear- and accidents throughout the duration of your plan.
• Two qualifying incidents can be related to the MakerBot Smart Extruder+ per year- when applicable
• MakerBot will arrange and cover the costs for you to ship your MakerBot product back tothe factory for repairs approved by MakerBot Support
See makerbot.com/legal for complete terms and conditions.
MakerCare is not available in Quebec